The answer to this question has been propagandized by the best salesmen in the industry for years, and will undoubtedly change depending on who you ask. Many companies even  have pre-arranged compensation plans in place with antivirus developers, and provide you with an answer that coincides with it; without ever thinking of your best interest. Ever wonder why new computers come with antivirus trials already installed on them? It's not because they're trying to help you out; it's because antivirus developers hope you will associate their product with the computer you just spent so much time picking out, assume it's of equal quality, and purchase it without thinking. This is no doubt the work of the best public relations experts in the field, but is what the're selling REALLY the best for YOU? Truth will vary with opinion, but fact is always fact. What are the facts? Well, here we go:

So, labor charges vs service charges? In the world of computer repair, many shops will differ in their pricing structure. Many choose to stay old school with hourly labor rates, others with fancy new per-service charges, and some even combine the two. There is no question that as a client you are at the mercy of the shop to do the right thing, but are they doing the right thing? How do you know which pricing structure is the best for YOUR wallet? Well, after fifteen years in the business, and having held every position possible---from parts return to owner/operator---I'm going to break it down for you. So sit back, listen closely, and stop letting the sleazy salesmen trick you into paying for service you don't need.